• How to reset the Wi-Fi Smart Lighting?

    Please follow the steps below to reset smart lighting:
    1. Before resetting, please power off the device.
    2. Start resetting: Turn on the light , then turn off the light, keep the light off for 5 seconds (repeat this operation 5 times);
    3. Reset successful: The light will flash for a few seconds and then stay on.
    The device is displayed on the Add Device page.
    (If not, please try to restart the phone Wi-Fi and wait for the automatic refresh)

  • When adding a smart device, the device cannot connect to the router. What should I do?

    1.Enable phone Bluetooth and grant app permissions
    2.Position device, phone, and router closely to eliminate distance issues
    3.Check router encryption: Avoid WPA3-PSK (unsupported) - switch to WPA2/WPA
    4.Physically reset device and reconnect
    5.Test connection with another phone's hotspot to check router compatibility

  • How to connect smart device to Amazon Alexa (Binding via app)?

    1. Open the APP, enter the "Profile" page, and click "Alexa" of "Third-Party Voice Services";
    2. It will automatically jump to the Alexa quick binding page, select "Sign In With Amazon";
    3. Click "LINK" to connect Surplife to Alexa, and wait for the binding to succeed;
    4. After the binding is successful, you can directly control the device through Third-Party.
    After completing the above operations, you can use Amazon Alexa for voice control.